What is the Uphold App?

Uphold is a multi-asset digital money platform offering financial services to a global market. With over 10 million users and more than $40 billion in transactions since its launch in 2015, Uphold's unique 'Anything-to-Anything' trading experience enables customers to trade directly between asset classes with embedded payments :cite[3].

The Uphold app, available on iOS and Android devices, provides a seamless interface for managing your digital assets, including cryptocurrencies, traditional currencies, and precious metals. With its intuitive design and robust security features, the app has earned impressive ratings of 4.5 stars or higher on both app stores :cite[6].

Uphold Mobile App Interface

Uphold App Key Features

Discover the powerful capabilities that make Uphold a leading digital money platform

Multi-Asset Support

The Uphold wallet supports 300+ cryptocurrencies, 23 fiat currencies, and 4 precious metals, allowing for unprecedented portfolio diversification :cite[10].

Anything-to-Anything Trading

Uphold's unique feature allows direct trading between any supported assets without needing to convert to an intermediate currency first :cite[9].

Staking Rewards

Earn up to 17.6% APY on staking rewards for 19 different cryptocurrencies, making Uphold one of the highest-paying staking platforms available :cite[6].

USD Interest Account

FDIC-insured USD accounts earn 2% interest on balances under $1,000 and 4.4% on balances over that amount, providing a safe place for uninvested cash :cite[6].

Multi-Signature Security

Uphold Vault utilizes multi-signature technology with three keys for enhanced security while maintaining user control over assets :cite[1].

Biometric Authentication

The mobile app supports Face ID, Touch ID, and fingerprint recognition for secure and convenient access to your digital assets :cite[6].

Uphold Login Process

Secure access to your Uphold account across web and mobile platforms

1Web Login Process

To access your Uphold account through the web platform, visit Uphold.com and click the "Log In" button. Enter your email address and password, then complete the two-factor authentication process :cite[7]. For enhanced security, Uphold now requires a trusted mobile device to complete web login, where you'll need to approve the login request from your mobile app :cite[2].

2Mobile App Login

The Uphold mobile app provides a seamless login experience with biometric authentication options including Face ID, Touch ID, or fingerprint recognition. Simply open the application, enter your credentials, and use your preferred biometric method for secure access :cite[6].

3Two-Factor Authentication

Uphold highly recommends enabling two-factor authentication (2FA) for added security. This can be set up using SMS verification codes or an authenticator app. If you encounter issues receiving verification codes, check your phone coverage, ensure your number is correct in your account settings, and verify your phone isn't blocking incoming SMS messages :cite[2].

Uphold Wallet Options

Choose the right wallet solution for your security needs and investment strategy

Uphold Wallet (Custodial)

The standard Uphold Wallet is a custodial solution where Uphold manages your private keys. This option offers simplicity and ease of use, making it ideal for beginners. It supports all assets available on the Uphold platform and provides recovery options if credentials are lost :cite[1].

As a hot wallet connected to the internet, it offers convenience for frequent trading but requires trust in Uphold's security measures. The platform maintains 100% reserves for all customer funds and stores approximately 90% of crypto assets in cold storage for enhanced security :cite[4].

Uphold Vault (Assisted Self-Custody)

The Uphold Vault represents a hybrid approach between custodial and non-custodial solutions. It operates on a multi-signature setup with three keys: two held by the user and one controlled by Uphold. This configuration ensures users retain control while benefiting from Uphold's security infrastructure :cite[1].

Currently supporting Bitcoin and XRP (with plans to expand), the Vault costs $4.99 monthly or $49.99 annually. Even if Uphold's systems go offline, users can still move their funds independently using their two keys :cite[8].

UPHODL (Full Self-Custody)

UPHODL is Uphold's full self-custody wallet that gives users complete control over their private keys. Available as a separate app, it supports Bitcoin, Ethereum, XRP, ERC-20 tokens, and NFTs. This option appeals to experienced users who prioritize complete autonomy over their assets :cite[6].

With UPHODL, users bear full responsibility for securing their recovery seed phrase. The wallet allows importing existing wallets using seed phrases and supports Wallet Connect for linking to decentralized applications :cite[8].

Choosing the Right Wallet

Selecting the appropriate Uphold wallet depends on your technical proficiency, security requirements, and trading frequency:

  • Beginners: Uphold Wallet (custodial) for ease of use
  • Balanced approach: Uphold Vault for security with backup
  • Experienced users: UPHODL for full control
  • Large holdings: Cold storage options for maximum security

Uphold Security Measures

How Uphold protects your digital assets and personal information

Regulatory Compliance

Uphold is regulated by FinCEN in the U.S., FCA in the U.K., and other financial authorities worldwide, ensuring compliance with international financial regulations :cite[9].

Transparency

Uphold publishes its assets and liabilities every 30 seconds, maintaining complete transparency about its reserves :cite[1]. The platform has never been hacked in its decade of operation :cite[9].

Two-Factor Authentication

All accounts are protected with 2FA, requiring both password and verification code for access. This adds an extra layer of security beyond traditional password protection :cite[2].

Biometric Security

The mobile app supports biometric authentication methods including Face ID, Touch ID, and fingerprint recognition, providing both security and convenience :cite[6].

Cold Storage

Approximately 90% of cryptocurrency assets are held in cold storage, disconnected from the internet and protected from online threats :cite[4].

100% Reserves

Uphold maintains 100% reserves for all customer funds, meaning your assets are always available for withdrawal :cite[1].

Troubleshooting Common Uphold Login Issues

Solutions to frequently encountered problems when accessing your Uphold account

❌ Not Receiving Verification Codes

If you're not receiving SMS verification codes for two-factor authentication:

  • Check phone coverage and ensure adequate signal strength
  • Confirm your phone number is correct in your account settings
  • Verify your phone isn't blocking incoming SMS messages
  • Restart your phone and try again :cite[2]

❌ Authenticator App Issues

If you're using an authenticator app and experiencing problems:

  • Ensure you have a stable internet connection
  • Verify the time and date on your device are correct
  • Check for updates to your authentication app :cite[2]

❌ Not Receiving Uphold Emails

If you're not getting emails from Uphold:

  • Check your spam folder
  • Review email filters that might be sorting Uphold emails
  • Ensure your email storage isn't full
  • Turn off email forwarding if enabled :cite[2]

❌ VPN Connection Issues

If you see error messages when trying to log in:

  • Disconnect any VPN service during the login process
  • Try switching to a different network connection :cite[2]

❌ Forgotten Email Address

If you can't remember which email you used for Uphold:

  • Check if you're still logged in on any device (go to Settings → Profile)
  • Search all your email accounts for messages from Uphold
  • Ask friends or family if you've sent them funds through Uphold :cite[2]

Getting Started with Uphold

How to create and verify your Uphold account

1Account Registration

To create a Uphold account, visit Uphold.com and click "Get Started." You'll need to provide your name, email address, date of birth, and mobile phone number. Your phone number is used for two-factor authentication, where you'll receive a text message with a verification code to complete registration :cite[5].

2Identity Verification

Uphold requires Know Your Customer (KYC) verification to unlock all features. You'll need to provide a government-issued ID (passport, driver's license, or national ID card) and in some countries, proof of address. You'll also need to take a selfie using your webcam or mobile device. The verification process is usually completed within a few hours :cite[9].

3Funding Your Account

Once verified, you can fund your account using various methods including bank transfers, credit/debit cards, or cryptocurrency deposits. Uphold supports 15 fiat currencies and 11 stablecoins for funding your account. The minimum trade amount is just $1, making it accessible for investors of all levels :cite[6].

4Downloading the Mobile App

Enhance your Uphold experience by downloading the mobile app for iOS or Android devices. The app provides all the functionality of the web platform with the added convenience of biometric authentication and mobile trading capabilities. The app has earned ratings of 4.5 stars or higher on both app stores :cite[6].